Queensland Health Extends Contract with EBSCO Health for the Clinical Knowledge Network
IPSWICH, Mass. — November 8, 2016 — Two leading organisations in healthcare are reinforcing their relationship to help clinicians access the very latest evidence-based information and improve patient outcomes. Queensland Health has continued its partnership with EBSCO Health (EBSCO) with the contract to provide the state-wide Clinical Knowledge Network (CKN) information portal extended to June 2019.
CKN provides access to clinical information resources for all Queensland Hospital and Health Service and Queensland Ambulance Service employees. All doctors, nurses and midwives, pharmacists, researchers and allied health staff have access to a comprehensive range of point-of-care and research database information, medical journals and e-books, clinical guidelines and mobile apps.
First awarded the contract in 2014, EBSCO has been responsible for the building and ongoing maintenance of the internet portal, and managing relationships with over 45 medical publishers. In that time EBSCO has also relaunched the website, creating an intuitive and easy-to-use service for all clinicians in the Queensland public health system. As the CKN service’s managing agent, EBSCO also provides comprehensive training resources, an around-the-clock customer service helpdesk, and its own comprehensive next-generation “discovery layer” search box giving visibility across the entire CKN collection of more than 300 separate journals, publications and clinical information sources.
Richard Sayers, Queensland Health’s Manager of Clinical Knowledge Resources said “EBSCO remains the logical choice to manage this vital piece of Queensland health infrastructure, not only bringing its own leading range of health resources such as DynaMed Plus® and the Queensland-developed PEMSoft paediatric database, but also its many years’ experience in managing complex publisher relationships and large scale health portals.”
The contract extension represents a great vote of confidence in EBSCO’s health portal development and management, according to Vick Nicholson, Director of EBSCO Australia. “We’re looking forward to giving Queensland clinicians access to the best possible healthcare information, and continuing to make it as easy as possible for them to have it.”
About Queensland Health
Queensland Health is the Queensland State Government department responsible for the overall management, operation and administration of the state’s free public health system. To deliver world-class public health services across large and diverse local areas, the department has service agreements with 16 Hospital and Health Services—independent statutory bodies, governed by their own Board. Queensland Health has a budget of more than $AUD15 billion and its main function is to enable those Hospital and Health Services to provide safe, quality health care to patients through the delivery of state-wide service
About EBSCO Health
EBSCO Health, part of EBSCO Information Services, is a leading provider of clinical decision support solutions, healthcare business intelligence, and medical research information for the healthcare industry. EBSCO Health users include professionals in medicine, nursing, and allied health. Flagship products include CINAHL®, DynaMed Plus™, Nursing Reference Center™, clinical e-books and e-journals, EBSCO Discovery Service™, licensed databases (such as MEDLINE®), plus EBSCONET®. EBSCO databases are powered by EBSCOhost®, the electronic resource favored by libraries around the world.
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“EBSCO remains the logical choice to manage this vital piece of Queensland health infrastructure, not only bringing its own leading range of health resources such as DynaMed Plus® and the Queensland-developed PEMSoft paediatric database, but also its many years’ experience in managing complex publisher relationships and large scale health portals.”